The Chicago consumer rights lawyers at Markoff Leinberger want clients to know about key developments regarding mainstream communications and business solicitation or debt collection.
After reading this article, if you believe your rights have been violated under the Telephone Consumer Protection Act (TCPA), call our attorneys with extensive experience litigating consumer protection cases. You can reach our office by calling 1-888-517-9115.
Impact of the TCPA
Passage of the TCPA represented a key moment in the history of American consumer protection and fraud laws. It gives consumers rights and recourse in the face of:
- Junk faxes
- Spam texing
- Telephone Robocalls
$75.5 million. This is the largest proposed cash settlement in TCPA history. It was handed down after Capital One along a trio of collection agencies came under fire for using an automated dialing system to contact the cell phones of customers who had not given prior consent.
The case revealed that 21 million cell phones were contacted by Capital One and its business partners with automated messages informing consumers about their accounts or as a means to collect outstanding debt. The contact was made through phone calls as well as text messages.
Other Companies Involved in Previous TCPA Settlements
Capital One is not the only business to have violated TCPA regulations. Ongoing court cases involving TCPA misuses include those against:
- Chase Bank USA
- JP Morgan Chase Bank
- Bank of America
Bank of America’s settlement, reached in 2014 was for $32 million.
If you were victim to a debt collection call from any of the companies listed above, or have been recently contacted by another business without giving your prior consent, contact Markoff Leinberger today at 1-888-517-9115 to schedule your free consultation. Our consumer rights lawyers are experienced at protecting your rights to ensure you are not taken advantage of by demanding debt collectors, predatory lenders and other dishonest business practices.