Markoff Leinberger's Consumer Rights Blog
Consumer Rights Law Firm Serving Clients in Chicago, Illinois, and Nationwide
On June 2nd, the Consumer Financial Protection Bureau (CFPB) proposed new regulations to protect consumers against “debt traps” created by short-term lenders. Often simply called “payday” or “auto-title” loans, these high-interest loans typically have the largest impact on men and women who are already struggling financially. The way these loans are currently structured – with excessive fees and unreasonable interest rates – allow them to put consumers in a perpetual cycle of debt, never fully able to pay back the original...Read More
In May, the Obama administration signed into law a bill that extends overtime pay to more than 4.2 million Americans. Currently, if you make under $23,660 a year, you are automatically eligible for overtime pay. As of December 1, 2016, this benefit will be extended to salaried employees who make up to $47,476 a year and work over 40 hours a week. The White House estimates this change will provide approximately 35% of the salaried workforce with overtime benefits, up from the 7% currently covered.
With new rules come new chances for overtime violations, and some companies may be willing to get creative with calculating hours to prevent...Read More
A new law has opened the door to robocalls to cellphones from debt collectors acting on behalf of the federal government. With its passage, this law allows automated collection calls to the cellphones of people with student loans, back taxes, and government-backed mortgages. The FCC, however, is moving to restrict the number of text messages and robocalls that can be made through this new law without the express permission of the debtor.
Under the TCPA, collection calls and texts sent to cellphones require previous consent from the consumer. Congress has created this exception in regards to the collection of federal debt, though consumer advocates warn this could open the floodgates for all types of unsolicited and unwanted collection calls. To add to the problem, cellphone numbers change frequently and the FCC has received several complaints of repeated calls being made to numbers no longer owned by the intended recipient. Unfortunately, there is...Read More
Dark Patters is a term coined by British user-experience consultant Harry Brignull. It refers to any number of exploitative techniques that trick consumers into purchasing products and services they may not intend to buy. Even reputable companies may engage in this practice and, sadly, there are few legal protections against it. However, if you believe you have been tricked into purchasing a product or ended up with a service through means you find duplicitous, you may be entitled to compensation. The Chicago consumer protection attorneys at Markoff Leinberger are here to investigate your claim and help you determine if...Read More
If you’ve ever visited a gym to decide on whether to become a member, you’ve probably been a bit surprised at being asked to sign a long-term agreement. Not only is this annoying and expensive, it’s also potentially illegal.
Recent administrative actions filed in New Jersey by that state’s Division of Consumer Affairs alleges twenty health clubs locked their members into contracts longer than three months without first securing proper financial backup that helps assure members can be refunded their membership dues should the club go out of business. In addition, the New Jersey DCA found the health clubs:
- Failed to conspicuously post consumer rights’ notices
- Failed to register their business with the state (required if a business devotes more than 40% of its floor space to...
Last month, several consumer rights organizations and agencies joined forces to promote a week of education and public awareness aimed at protecting Americans from the scams that so often necessitate a lawyer. Through their website, www.ncpw.gov, organizers informed consumers of their rights with regards to the following areas:
- Health & Safety
- Credit/Credit Cards
As the annual American tax-filing deadline steadily approaches, our consumer rights lawyers want to warn people in Chicago and nationwide that tax-time presents a fresh opportunity for financial scammers.
According to the IRS, consumers need to know about these three tax-time frauds.
- Bad Tax Preparers: The government urges consumers to be...
The federal government is getting serious about locating and prosecuting food manufacturers who engage in the dangerous practice of adulterating or mislabeling products.
A prominent recent example arose in the wake of 2012 inspections of two cheese manufacturing sites run by the now-defunct company Castle Cheese in Slippery Rock, Penn. After the inspections, the...Read More
The consumer protection and fair credit reporting lawyers at Markoff Leinberger in Chicago are intrigued to learn that consumer complaints to the Federal Trade Commission increase by nearly 20 percent between 2014 and 2015.
According to a statement released by the FTC today, that agency received more than 3 million consumer complaints in 2015, which is up from about 2.5 million complaints in 2014.
The three most common reasons that consumers reached out the FTC with a complaint in 2015 were:
Our Chicago law firm’s class action and consumer rights lawyers predict that things are going to get worse before they get better in Flint, Mich., where multiple lawsuits have emerged in response to the city’s far-reaching water crisis.
It wasn’t even two years ago when the public first gained knowledge that residents of Flint, Mich., including somewhere between 6,000 and 12,000 children,...Read More